Graphite & Moss

Victoria, BC · Victoria

Offers / 04

Incident Readiness

In three weeks you get a written plan for when something goes wrong, alerts that tell you it has, clear on-call terms, a practice run with your team and a test restore of your backups — plus someone to call, if you want it.

For
Anyone whose plan for a break-in or outage is “call someone”.
Length
3 weeks
Price
Quoted in writing — scope and price within two business days of the form.

Three weeks from “call someone” to a plan your team has rehearsed.

Week by week

  1. Week 1 — the plan and the signals. Who does what, in what order, and who has to be told. A detection baseline, so the first sign of trouble reaches a person rather than a log file.
  2. Week 2 — the terms. On-call arrangements written down: who picks up, how they’re reached, and what they’re allowed to do at 3 a.m. Gaps found in week one closed.
  3. Week 3 — the rehearsal. A tabletop exercise that walks your team through a realistic incident, and a restore drill that brings a backup back and times it.

What happens after

The plan and the drill results are yours. If you’d rather have someone to call than a number to find, an optional response retainer puts us on the other end of the plan.


Contact

Start something.

Tell us what you need built, moved or secured — an app, a cloud setup, a security check. You get scope, cost and timeline in writing within two business days.

Get a scoped estimate